The agent installer loads the applicable components in Unitrends_Agentx86.msi, Unitrends_Agent圆4.msi, or Unitrends_BareMetal.msi onto the Windows asset during installation. If image-based bare metal recovery is supported for the asset, the Windows bare metal agent is installed. If you are running a pre-10.3.3 agent version, a reboot is required.)
(The last driver update was in agent version 10.3.3. To enable this driver, you must reboot the Windows asset after the Volume CBT driver has been installed or updated. This driver is used to enable incremental image-level backups. For more information, see Exchange backup requirements and considerations and SQL backup requirements and considerations.įor Windows assets that are eligible for image-level backups, the Windows Volume CBT driver is installed or updated if an update is available.
You can then run application backups to protect these databases. (You do not need to reboot to enable this driver.)įor Microsoft SQL and Exchange servers, SQL and Exchange components are installed. This driver is used for faster Hyper-V incremental backups. įor Hyper-V servers or Windows servers with the Hyper-V role enabled, the Hyper-V CBT driver is installed.
The following are installed automatically (assuming all Windows agent requirements have been met): For a list of supported languages, see the Unitrends Compatibility and Interoperability Matrix.Īdd the asset as described in To add an agent-based asset. Some non-English default languages are supported for 64-bit machines. If the backup appliance is outside the Windows asset's subnet, modify firewall Printer and File Sharing settings (TCP ports 139 and 445) to allow communication between the systems.įor 32-bit assets only, the Windows machine must be configured with English as the default language. Default Windows firewall rules limit many services to the subnet. To verify, issue the following command from an elevated command prompt and check the output for ADMIN$ and IPC$: net shareįirewall rules must allow inbound and outbound traffic between both machines. These shares should be enabled with File and Printer Sharing, but verifying is a good idea if you’re still having trouble. Verify Remote IPC and Remote Admin shares are enabled. For more on this UAC setting, see this Microsoft article: Description of User Account Control and remote restrictions in Windows Vista. The Registry key LocalAccountTokenFilterPolicy exists and is set to 1 (to use a local administrator that is not the 'Administrator' account). If the administrator account is disabled, enable it by executing the following in an elevated command prompt: net user administrator /active:yes Being a different member of the Administrators group is insufficient, it must be the built-in account to bypass UAC. The trust credentials entered are for a system local administrator account. The trust credentials entered are for a domain administrator account. On systems with user account controls (UAC) enabled, at least one of the following must also apply: Trust credentials entered in the Add Asset dialog in the Unitrends UI must have administrative privileges. Select Control Panel > Network and Sharing Center > Change Adapter Settings, right-click the adapter, select Properties and check File and Printer Sharing for Microsoft Networks.įor Windows XP Professional, turn off Simple sharing in Control Panel > Folder Options > View > Use simple file sharing.
To verify, select Control Panel > Network and Sharing Center > Change Adapter Settings, then right-click the adapter, select Properties and check File and Printer Sharing for Microsoft Networks.įor Windows XP Professional and 2003, File and Printer Sharing for Windows Networks must be enabled for the network adapter itself.